SHIPPING POLICY
All orders are shipped from BENIN CITY, EDO STATE, NIGERIA.
During academic sessions, certain orders may be dispatched from AGBOR, DELTA STATE.
Each order is carefully packed and processed within 1–2 business days before dispatch to ensure accuracy and quality.
SHIPPING SERVICES — NIGERIA
All domestic deliveries are handled via GIG Logistics.
Delivery timeframes and costs may vary depending on the location and shipping method selected at checkout.
| Service | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Delivery (Metro Areas) | 2–5 Business Days | ₦6,500 |
| Express Delivery (Major Cities) | 1–2 Business Days | ₦8,500 |
| Orders Over ₦100,000 | 2–5 Business Days | Free |
Please note: Delivery fees and timeframes may vary slightly by region. For the most accurate estimate, select your state at checkout.
SHIPPING SERVICES — INTERNATIONAL
International orders are shipped via DHL Express or GIGL International, depending on destination. Delivery timeframes may vary slightly due to customs processing in each country.
| Country / Region | Courier | Estimated Delivery Time | Shipping Cost |
|---|---|---|---|
| United States | DHL Express | 5–10 Business Days | ₦64,000 • Approx. $38 Free shipping on orders over ₦400,000 (~$238) |
| United Kingdom | DHL Express | 5–10 Business Days | ₦52,000 • Approx. £26 Free shipping on orders over ₦400,000 (~£200) |
| Canada | DHL Express | 5–10 Business Days | ₦64,000 • Approx. 54 CAD Free shipping on orders over ₦400,000 (~340 CAD) |
| Ghana | GIGL International | 4–8 Business Days | ₦58,000 • Approx. 580 GHS Free shipping on orders over ₦400,000 (~4,000 GHS) |
| France | DHL Express | 6–12 Business Days | ₦74,000 • Approx. €44 Free shipping on orders over ₦400,000 (~€250) |
| South Africa | DHL Express | 5–10 Business Days | ₦76,000 • Approx. 915 ZAR Free shipping on orders over ₦400,000 (~4,800 ZAR) |
Please note that international delivery timeframes are estimated and may vary based on customs processing in each country.
INTERNATIONAL DUTIES & TAXES
International customers are responsible for any applicable import duties, customs taxes, or clearance fees required by their local authorities.
All international shipments are sent DDU (Duties and Taxes Unpaid) — these charges are not included in your order total.
THE HOPEBRAND is not responsible for any customs delays, fees, or taxes once the package arrives in your country.
ADDITIONAL INFORMATION
- Orders are processed within 1–2 business days before dispatch.
- Delivery estimates exclude weekends and public holidays.
- Once shipped, you’ll receive an email with your tracking details.
- THE HOPEBRAND is not responsible for delays caused by courier services, customs, or natural circumstances beyond our control.
- We currently do not offer pre-orders — all listed items are in stock and ready to ship.